osTicket is an open-source help desk and ticketing system that streamlines customer support operations. It allows you to manage, organize, and archive all your support requests in one place. With customizable forms, auto-responses, and ticket filters, osTicket helps businesses and organizations deliver better customer service efficiently. It’s a great solution for companies of any size looking to enhance their support infrastructure.
Learn more: osTicket.com
We do not charge any licensing fees for this software. This application is open-source and is freely available. Our fees cover the hosting and management of these applications on our servers. This includes server maintenance, security updates, backups, and technical support to ensure that your chosen application runs smoothly and efficiently.
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Install
We install the osTicket app for you, setup your defaults and configure email integration. We then hand it over to you with your own credentials to configure and customise.
- Integration with your email.*
- Setup your own users.
- Setup your own workflows.
Custom
Same as the Install Site plan, includes setting up your teams and customising osTicket for your needs. We help you setup your first 5 support workflows.
- Integration with your email.*
- User setup included.
- 5 workflows included.